Timely, authoritative, and practical--an incomparable guide to the crucial "difference makers" that keep patrons coming back. When it comes to customer satisfaction, good food served in a timely and attractive manner is only half the story. Restaurant Service takes you beyond those basics to offer a comprehensive guide to important rituals and amenities that make customers feel comfortable and turn a meal into a memorable event. This incomparable how-to guide features:
Restaurant Management: A Best Practices Approach introduces the reader to the vast menu of opportunities available in the restaurant industry - from creating business plans to guest service, quality management, labor costs and beyond. Written by a diverse collection of restaurant industry and education experts, Restaurant Management: A Best Practices Approach: Includes a section dedicated to career opportunities, job prospects, and the differences between self-ownership and franchised operations. Describes the five types of managerial control and discusses the importance of cost control to a foodservice operation. Explains what a menu should accomplish for a foodservice operation as well as the nine factors involved in menu pricing and the seven quantitative menu pricing methods. Includes learning objectives, key terms, summaries, review questions, and more to facilitate and assess student learning. Describes different types of foodservice operation budgets and offers advantages and disadvantages of each.
This text shows the reader how to plan and develop a restaurant or foodservice space. Topics covered include concept design, equipment identification and procurement, design principles, space allocation, electricity and energy management, environmental concerns, safety and sanitation, and considerations for purchasing small equipment, tableware, and table linens. This book is comprehensive in nature and focuses on the whole facility-with more attention to the equipment-rather than emphasizing either front of the house or back of the house.
In the last few years, researchers around the world have increasingly reported the importance of acid-alkaline balance. The Acid-Alkaline Food Guide was designed as an easy-to-follow guide to the most common foods that influence your body's pH level. Now in its Second Edition, this bestseller has been expanded to include many more domestic and international foods. Updated information also explores (and refutes) the myths about pH balance and diet, and guides the reader to supplements that can help the body achieve a healthy pH level.
Conversations Overheard in a Restaurant is a collection of poetry. At times playful, at times moody...at times funny and at times atmospheric, Conversations Overheard in a Restaurant--Robert Alan Clanton's first published collection of poems--invites the reader to observe both the universal and the unfamiliar through this poet's specialized lens. Though approachable and direct, these poems are never ordinary, and surprises often lurk around the corner. From his deeply personal memories of childhood and teenage years, to bittersweet stories of love found and love lost, to his reverent and sometimes spiritual observations of earth and nature, Clanton's poems tease the reader into turning each page in search of the next cinematic vignette. Often tactile and sensory, Clanton's imagery beckons us into each place and time: the shrouding snow and bitter chill of Medicine Wheel Passage, Wyoming; the palpable tension between friends in Still Life in Afternoon Light; the playful eroticism and olfactory enticement of Recipe for Pasta Primavera; the harmonious, mystical forces of natural beauty found in Chapel of the Transfiguration; and the idyllic thread of a fourth generation Floridian's love of unspoiled places in Resurrection Fern. Conversations Overheard in a Restaurant is a collection of snapshots, stories and little movies--bound together in the enticing form of the carefully crafted narrative poem, and there are flavors and textures here to please the palate of anyone who savors contemporary poetry.
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